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All Newsletter issues are available here


Digital Single Market - Creating Smart Cities in Europe

"Influencing Decisions to make our lives healthier and safer"

Transport, healthcare, technology, environment & much more: European Innovation partnership on ‪SmartCities‬ & Communities aims to improve people's quality of life and make EU cities more competitive.

You can watch the video on youtube by clicking here.

> Smart lampposts

> Traffic management

> Energy for life

> People at the centre

> Urban platforms

 You can also find more news, documents & initiatives on the partnership's website


European Commission Report: Delivering the European Advantage?

Delivering the European Advantage?

‘How European governments can and should benefit from innovative public services’

The eGovernment Benchmark provides insight into the state-of-play of the implementation of digital public services in Europe. This measurement has selected a set of 7 life events that cover the most common public services, representative for both businesses and citizens. Each life event is measured once every two years to allow countries to follow up results and implement improvements. In 2013, four life events were evaluated, i.e. Regular Business Operations, Moving, Owning and Driving a car and Starting a Small claims procedure.




May 2014
Delivering the European Advantage?
‘How European governments can and should benefit
from innovative public services’
A study prepared for the European Commission DG
Communications Networks, Content & Technology

Read full report

Joinup: Bulgaria to start eGovernment Agency

The parliament of Bulgaria on Thursday has approved government plans for a new eGovernment agency. The resource centre is to help the country’s public administrations develop, build and implement eGovernment services.

The plans make the agency responsible for implementing the state policies for:

  • eGovernment;
  • eCertification services;
  • eIdentification;
  • network and information security; and
  • spatial information;

The centre is also to provide guidance on these and related topics to the government, and help set the priorities, and coordinate and monitor developments. The eGovernment agency will also coordinatre with the European Union and other Member States.

The plans for the eGovernment agency were submitted to the parliament in November. The bill amends the country’s 2007 eGovernment Act in order to create the new agency.

Original source

eHealth Week 2016 - what happened? Videos and presentations available!

This three-day conference (8-10 June 2016, Amsterdam) brought together 2,230 policy makers, healthcare providers, patients, researchers and industry from across Europe and beyond. You can watch the recordings of the plenary sessions online, the highlights video and save the date for eHealth Week 2017 in Malta: 10-12 May 2017.

During eHealth Week 2016 specific attention was drawn to the involvement of eHealth users: Patients, consumers, doctors, nurses and informal care givers were given a prominent role in the conference. Health IT should not primarily focus on technology, but on what it means for the people that use it in their day-to-day life. eHealth should make their lives easier and better.

Check out the relevant article on Joinup! - INFOGRAPHIC: How Digital is the EU in 2015?

How Digital is the EU in 2015?


Andrus Ansip
European Commission Vice-President for the Digital Single Market

"The vast majority of European are going online. Citizens want to access online content. We need to make it easier for them. A Digital Single Market can give them wider access, help business innovate and grow, and boost trust in online services like e-government or banking. The European Commission will help make it happen."

Source: European Commission, Eurostat