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Joinup: "Open source essential to government modernisation"

Using open source has set the city of Limerick (Ireland) free to modernise its organisation. The city merged several isolated department front-desks into one modern customer centre, with the customer relations management system and other open source solutions greatly improving service levels.

Not encumbered by the limitations of proprietary licences, Limerick could customise applications to fit the city’s needs as many times as needed, explains Mihai Bilauca, head of Limerick’s Digital Strategy and Customer Service department: “It gave us the confidence to aim high, as we were not incurring major IT costs.”

The money saved on licences and related IT services was used for process improvements and staff training, Bilauca said. Moreover, the transformation has been undertaken during difficult economic times. “Having access to software solutions, allowed us to plan ahead knowing that we could afford to implement the technology solutions required by the organisational change”, he said.

Read more at the original source

Green-Economy: Correct and efficient waste management in the cities

Traditionally the waste produced in the cities has been a source of pollution, and the administration has the need to solve this problem, protecting the environment, the citizens wellbeing and making sustainable the consume of natural resources within their production process.

The challenge is the developing projects destinies to integrate within the chain process production in the cities and the industries with the capability to reduce the waste, recycling this materials, and producing energy resources and new rows materials. This context can be a good opportunity to apply some technological advances produced in the last years in the innovation field.

Read the full article on Joinup

Survey on EU-Wide Digital Once-Only Principle for Citizens and Businesses: Policy Options and their Impacts

The survey will investigate what citizens living in and businesses operating in the 28 EU Member States are expected to face in terms administrative issues interacting with public administrative bodies in other Member State for daily life cross border activities.

The questionnaires are respectively set for citizens and businesses.
They aim at investigating perception and experiences on the request for the 15 services listed. The focus of the investigation is the digital once only principle and the consequent reduction of administrative burdens given by the fact that citizens and businesses should not have to supply the same information more than once to public administrations both at national level and cross-border.

Take the survey - citizens and businesses

Joinup: Sweden updates list of mandatory IT standards

Swedish government procurement specialists have updated the list of IT standards that can be made mandatory requirements when procuring software and related services. Technical specifications not on the list can only be used as evaluation criteria.

The 'Open IT standards’ list includes only those standards that fit the open standard definition in the European Interoperability Framework (version 1.0). The Swedish National Procurement Services (Statens inköpscentral, NPS) asked the University of Skövde to check which IT standards meet the definition’s requirements.

An English translation of the document was published today.

To make it to the NPS list, IT standards must be developed openly and publicly. The standard must not constrain reuse of the standard, and intellectual property (patents) should be made freely available. “The list will make it easier for Swedish public administrations to battle lock-in effects when they publish calls for tenders involving software and software services”, says Daniel Melin, a procurement specialist at the NPS.

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European Innovation Partnership on Smart Cities and Communities General Assembly 2016 , 24 May 2016

The European Innovation Partnership is in full implementation mode, bringing together cities and companies framed by a set of core roll-out initiatives that will shape a European marketplace for smart cities. Over 400 participants are expected at this third General Assembly. It will offer a platform to learn about key policy and market trends and to create new contacts and networks.

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